Returns & Exchanges
At Trailberg, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day return policy on all unused items in their original packaging. We ensure a streamlined process so you can get back to your training with the right equipment as quickly as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing